Customer Service Associate
Pay Rate: $35,000 - $38,000

The Gilchrist County Tax Collector’s office has an opening for a full-time customer service associate. Duties include but are not limited to providing services for numerous State of Florida agencies including but not limited to registrations, titles, driver license services, hunting and fishing licenses and concealed weapons permits to name just a few as well as collecting property taxes for Gilchrist County. This position requires the ability to learn and utilize State of Florida policies, procedures, and rules for each service provided. We are looking for friendly faces that work well with the public in a fast-paced environment who have good work ethic and are dependable.

Qualifications:

• Applicants must be a US citizen, have a high school diploma or GED equivalent, must possess a valid Florida Driver’s license.
• Applicants must submit to pre-employment drug screening and fingerprinting/background investigation in accordance with FDLE standards.
• Regular and prompt attendance is vital.
• Ability to read, comprehend and utilize State of Florida policy and procedure in every transaction.
• Must be comfortable performing driving tests in customer’s vehicle.
• Ability to follow written and oral instructions/directions and take notes for retention purposes.
• Ability to proficiently navigate multiple computer programs, keyboard/typing and calculator skills.
• Ability to communicate clearly/professionally with customers, have good phone etiquette and multitask.
• Ability to work with multiple payment types, proficiently handle cash, give correct change and balance cash drawer daily, previous cashiering experience required.

Gilchrist County Full-Time Benefits

Employee only Florida Blue Plan 03559
Vacation/Sick Leave, 2 Floating Holidays
13 Holidays (8 hours)
$25,000 Life Insurance

All applications must be complete with all required documents attached. If a question does not apply to you, please indicate with an N/A. Applications are only accepted for open positions. We do not accept resumes in lieu of applications.

Applicants will receive an email once their application has been submitted. Positions are open until filled. Some posted positions may be placed on hold once an adequate number of applications have been accepted. Please do not contact the office directly to check the status of your application. Failure to comply could result in your application being rejected. We appreciate your cooperation in this matter.

All applications must include a copy/photo of driver’s license. Please include all required licenses and or certificates with your application. Please be aware that any omissions, falsifications, or misrepresentations concerning any part of your application may disqualify you for employment consideration.

The Gilchrist County Tax Collector’s office is a drug-free workplace and equal opportunity employer.

VETERANS’ PREFERENCE. Veterans are encouraged to apply. Veterans’ Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans’ Preference. State of Florida residency is not required for Veterans’ Preference. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes required documentation as per Rule 55A-7, Florida Administrative Code.