Customer Service Associate
Pay Rate: $35,000 - $38,000

The Gilchrist County Tax Collector’s office has an opening for a full-time customer service associate. Duties include but are not limited to providing services for numerous State of Florida agencies including but not limited to registrations, titles, driver license services, hunting and fishing licenses and concealed weapons permits to name just a few as well as collecting property taxes for Gilchrist County. This position requires the ability to learn and utilize State of Florida policies, procedures, and rules for each service provided. We are looking for friendly faces that work well with the public in a fast-paced environment who have good work ethic and are dependable.

Qualifications:

• Applicants must be a US citizen, have a high school diploma or GED equivalent, must possess a valid Florida Driver’s license.
• Applicants must submit to pre-employment drug screening and fingerprinting/background investigation in accordance with FDLE standards.
• Regular and prompt attendance is vital.
• Ability to read, comprehend and utilize State of Florida policy and procedure in every transaction.
• Must be comfortable performing driving tests in customer’s vehicle.
• Ability to follow written and oral instructions/directions and take notes for retention purposes.
• Ability to proficiently navigate multiple computer programs, keyboard/typing and calculator skills.
• Ability to communicate clearly/professionally with customers, have good phone etiquette and multitask.
• Ability to work with multiple payment types, proficiently handle cash, give correct change and balance cash drawer daily, previous cashiering experience required.

Gilchrist County Full-Time Benefits

Employee only Florida Blue Plan 03559
Vacation/Sick Leave, 2 Floating Holidays
13 Holidays (8 hours)
$25,000 Life Insurance
 

Thank you for your interest in employment with Gilchrist County.

Some job postings may also be listed on behalf of other County Constitutional Offices.

Application Requirements

• Applications must be fully completed and include all required documents.

• If a question does not apply, please enter N/A.

• Resumes are not accepted in lieu of an application.

• Applications are accepted only for open positions, and positions remain open until filled.

• Submitted applications may be used to fill multiple positions.

• Some postings may be placed on hold once an adequate number of applications is received.

• Applicants will receive an email confirmation once their application is submitted.

Required Documentation

• A copy/photo of a valid driver’s license must be included.

• Attach all required licenses and/or certificates.

• Any omission, falsification, or misrepresentation may disqualify you from employment.

Communication Policy

Please do not contact any department directly to check the status of your application. Failure to follow this instruction may result in your application being rejected. We appreciate your cooperation.

Equal Opportunity & Workplace Standards

Gilchrist County is an Equal Opportunity Employer and a Drug-Free Workplace.

All candidates are subject to pre-employment drug testing and background screening.

Accommodation Requests

Applicants needing a reasonable accommodation as defined by the Americans with Disabilities Act must notify the Human Resources office or the hiring department in advance to allow sufficient time for arrangements.

Veterans’ Preference

Veterans are encouraged to apply.
Veterans’ Preference ensures eligible individuals are considered at each step of the selection process; however, it does not guarantee selection.
Eligibility is defined in Section 295.07, Florida Statutes, and Florida residency is not required.
Applicants claiming preference must attach all required supporting documentation in accordance with Rule 55A-7, Florida Administrative Code.

E-Verify Participation

This employer participates in E-Verify to confirm employment authorization after a job offer is accepted and Form I-9 is completed.
If E-Verify cannot confirm authorization, applicants will receive instructions and an opportunity to resolve the issue with DHS or SSA before any action is taken.